Get new reviews.
Dominate local search.
Fill more tables.
Customers are the most powerful source of revenue: a half-star increase in average ratings makes a restaurant 50% more likely to fill all tables for the evening.
With Renesent, turn your customers into your marketing engine and become the obvious answer to “Where should we eat?”
Get new reviews from customers before their tables have been cleared
Collect new reactions(reviews) easily by using enterprise phones or tablets. Renesent sends in-second SMS and electronic mail overview requests to customers after they check in, and sends customers to important web sites like Google, Facebook, OpenTable and UrbanSpoon to contribute their comments for all the hungry locals to see.
Renesent’s integration with OpenTable permits eating places to easily collect new customer critiques on OpenTable, the world’s leading issuer of online restaurant reservations.
Rise to the top of Google search
97% of clients look for a eating place online, and nearby listings (name, address, phone) are the third most influential aspect in search engine rankings. With Renesent, keep up-to-date, steady business information (name, address and phone) on 50+ client web sites and enterprise directories . Stand out on Google with star ratings from all your wonderful reviews displayed beside your enterprise listings and Google ads in search results.
Don’t get blindsided by negative reviews
Listen and have interaction with every comment, photo, and video shared about your brand on social media, albeit the customer doesn’t tag your brand directly.
Close the loop on customer feedback by converting social mentions in to support tickets when a customer is in need of support. Assign tickets to employees and track resolution to make sure you solve all problems before they escalate.
Let customers do your marketing for you
Have your customers tell everyone how quick your service is or how delicious your pizza tastes: auto-share your reviews to your website, blog, Facebook and Twitter pages. A custom SEO-optimized microsite for each of your locations displaying your reviews from across the web, updated business information, and even the option to book a reservation.
Turn social media into a customer support hub
Listen and engage with every comment, photo, and video shared about your brand on social media, even if the customer doesn’t tag your brand directly.
Close the loop on customer feedback by converting social mentions in to support tickets when a customer is in need of support. Assign tickets to employees and track resolution to ensure you solve all problems before they escalate.