PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION. THIS AGREEMENT CONTAINS A MANDATORY INDIVIDUAL ARBITRATION AND CLASS ACTION/JURY TRIAL WAIVER PROVISION THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.
- "Customer Item(s)" means the items packed by you, Renesent, a third party, or a third party on behalf of Renesent for storage and/or transport by
- "Service(s)" means the storage services and/or moving services provided by or on behalf of Renesent as described in Section 3
- "Delivery Zone" means the zip codes serviced by Renesent, which can be found at http://www.Renesent.com/locations
- Renesent Site: Subject to the terms and conditions of this Agreement, you are hereby granted a non-exclusive, limited, non-transferable, freely revocable license to use the Site for your personal, noncommercial use only and as permitted by the features of the Renesent reserves all rights not expressly granted herein in the Site and the Renesent Content (as defined below). Renesent may terminate this license at any time for any reason or no reason.
- Renesent Accounts: Your Renesent account gives you access to the services and functionality that we may establish and maintain from time to time and in our sole If you open a Renesent account on behalf of a company, organization, or other entity, then (a) "you" includes you and that entity, and (b) you represent and warrant that you are an authorized representative of the entity with the authority to bind the entity to this Agreement, and that you agree to this Agreement on the entity’s behalf. By connecting to Renesent with a
Opting out may prevent you from receiving email messages regarding updates, improvements, or offers.
(for origin location only) and must be paid upon pickup.
LF 200-299 miles- $4.00/cf. ($400/LF), 300-999 miles- $4.50/cf. ($450/LF),
1,000-1,499 miles-$5.00 /cf. ($500/LF),
1,500-3,500 miles- $5.50/ cf. ($550/LF), Alaska- $14.00/ cf. ($1,680/LF),
Hawaii, Puerto Rico, Guam- $21.00/ cf. ($2,520/LF),
- Number of containers/trailers needed is an estimate only; inventory, weight, size or number may change due to stacking or disassembling of items in each Container consists of heat treated pallet foundation with heavy duty corrugated walls and secured with shipping straps.
- There will be a $35.00 change of order fee for any changes made to the Bill of Lading while shipment is en
- Fuel Surcharges are subject to change depending on your final location and total transportation
- For change in destination(s) or additional delivery drop off(s) there will be a fee of $150 for first stop up to 50 miles; each additional mile thereafter is $4.00/
- Using elevator, stairs or long carry above 75ft, will be an added service fee of $75.00 per container for each 75 of each service.
- Overnight fee: $500/night plus any warehouse fees if Excess driver/labor time/ waiting time: $95/hr; Hourly rates are rounded up to the nearest hour
- Shipper/consignee is responsible to have a designated space for container(s) at destination for delivery. Some cities require permits to drop off or place container(s). Shipper will be responsible for complying with all local requirements and paying any permit fees.
- Final destination location(s) must be accessible by 18 wheel semi-trailer. In case a shuttle/ferry is needed for delivery the fee for the first container will be $400.00; each additional container will be $150.00 per container
- Load/Unloading labor can be provided through our affiliates at an additional hourly rate of $60.00/hour per laborer and will be added to shipment invoice. Unless originally quoted in shipping confirmation, unloading labor will be an additional charge and will need to be reserved prior to pickup/delivery date depending on availability in each delivery Labor is a minimum of 4 hours or will match the loading time- whichever is greater.
- Shipper will be responsible for supervision of labor and for providing proper tools, if needed for assembly/disassembly of furniture and
- Shipper is responsible for removal of items from container and disposal of any waste or debris from shipment. Carrier is not liable for property damage resulting from improper packing or loading/unloading. Carrier is not liable for weather related issues and or damage resulting from
- Re-delivery: the fee is original transportation price on your final bill of
- Delivery window for shipments in the lower 48 states is 30 days and 90 days for international shipments; from date shipper is available to accept delivery, which is stated in the Bill of Window can change for international shipments depending upon final destination.
Standard Delivery (business day) Delivery appointments may take an additional day
Within 300 miles: Same or next day delivery 300 miles and above: 2-5 days
1,500 miles and above: 7-10 days Ocean Freight: 2-6 weeks
Reservation and Cancellation Policy
- A booking fee of 35% from total will be charged upon making your reservation and will be applied towards the total shipment balance. Cancellation must be made 72 hours prior to reservation date or the booking fee will be non-refundable.
- 65% of total balance is due regardless if shipper cancels delivery service while shipment is in
- If cancellation is made while carrier is at shipper’s origin, shipper is required to pay the total labor cost of $60.00/hour per mover from time of arrival to time of cancellation, along with the non-refundable
Payment
Prohibited Items
SECTION 1: The liability of the Carrier shall be limited to the following exclusions:
- No liability shall be provided for the condition or flavor of perishable
- No liability shall be provided on the following items, unless the item is specifically listed on the shipping document by description and value: bills of exchange, bonds, bullion, precious metals, currency, deeds, documents, evidence of debt, credit cards, firearms (see Note 1), money, gems, jewelry, watches, precious stones, pearls, gold, silver, or platinum articles (see Note 2), stock certificates, securities, stamp collections, stamps (postage, revenue, or trading), or letters or packets of
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No liability shall be provided for loss or damage caused by or resulting from:
- An act, omission, or order of shipper, including damage or breakage resulting from improper packing by
- Insects, moths, vermin, ordinary wear-and-tear, or gradual
- Defect or inherent vice of the article, including susceptibility to damage because of atmospheric conditions such as temperature and humidity of change
- (I) Hostile or warlike action in time of peace or war including action in hindering, combating, or defending against an actual impending or expected attack: (A) by any government or sovereign power, or by any authority maintaining or using military, naval, or air forces; or (B) by military, naval, or air forces; or (C) an agent of such government power, authority, or forces; (II) any weapon of war employing atomic fission or radioactive force whether in time of peace or war; (III) insurrection, rebellion, revolution, civil war, usurped power, or action taken by governmental authority in hindering, combating, or defending against such an occurrence, seizure, or destruction under quarantine or customs regulations, confiscation by order of any government or public authority, or risks of contraband or illegal transportation or
- No liability shall be provided for the mechanical or electrical derangement of pianos, radios, phonographs, clocks, refrigerators, television sets, automatic washers, or other instruments or appliances unless evidenced by external damage to such equipment, or unless said articles or appliances are serviced as provided in subparagraph (1) below. The Carrier reserves the right to inspect these articles or appliances to determine whether they are in good working order before accepting them for shipment. Carrier assumes no liability whatsoever for retuning, refocusing, or other adjustments of television sets unless such services were made necessary due to Carrier’s
- No liability shall be provided by virtue of any loss or damage caused as a result of any strike, lockout, labor disturbance, riot, civil commotion, or any act of any person or persons taking part in any such occurrence or
- No liability shall be provided for any loss or damage arising out of the breakage of china, glassware, bric-a-brac, or similar articles of a brittle or fragile
Consequential Damage
Indemnity
Force Majeure
Shipments Entering into the State of California
International/ Overseas shipments only
Insurance Coverage/Claims
Moving Insurance Int. www.movinginsurance.com Phone: 888-893-8835
Terms and Conditions
Bills of Lading
Shipper's Warranties
Claims and Limitations of Liability
Carrier’s Rights of Assignment
Debris Removal/Junk Removal
Storage and Warehouse Receipt
Except for the content you submit, post, display, or otherwise make available to Renesent in connection with the Services
YOU TO UNDERSTAND THAT WE CANNOT PROMISE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT, AND UNDER NO LEGAL THEORY, SHALL
$100.00, WHICHEVER IS GREATER.
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If you are using the Site or obtaining the Services for commercial purposes, the following applies:
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- Force Majeure: Notwithstanding anything to the contrary, Renesent will not be liable or responsible for any damage to or loss of any Customer Items, or failure to perform, or delay in performance of, any of its obligations under this Agreement, including without limitation any Services, that is caused by events outside its reasonable control (including but not limited to) acts of God, flood, earthquake, windstorm or other natural disaster; war, armed conflict, terrorist attack, civil war, civil commotion or riots; nuclear, chemical or biological contamination or sonic boom; any law or government order, rule, regulation or direction, or any action taken by a government or public authority; fire, explosion or accidental damage; adverse weather conditions; interruption or failure of utility service, including but not limited to electric power, gas or water; any labor dispute, including but not limited to strikes, industrial action or lockouts; non-performance or delay by suppliers or subcontractors; and failure of plant machinery, machinery, vehicles, computers, the Internet or telecommunications (each, a "Force Majeure Event").
- Notification Procedures and Changes to the Agreement. Renesent may provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through posting of such notice on our website, as determined by Renesent in our sole discretion. Renesent reserves the right to determine the form and means of providing notifications to our Users, provided that you may opt out of certain means of notification as described in this Renesent is not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us. Renesent may, in its sole discretion, modify or update this Agreement from time to time, and so you should review this page periodically. When we change the Agreement in a material manner, we will update the "last modified" date at the bottom of this page. Your continued use of the Site or Services after any such change constitutes your acceptance of the new Terms of Use. If you do not agree to any of these terms or any future Terms of Use, do not use or access (or continue to use or access) the Site or Services.
- Entire Agreement/Severability: This Agreement, together with the Privacy Policy, Limited Warranty Policy, Pricing and Payment Terms, Delivery Zone lists, any amendments to any of the foregoing, and any additional agreements you may enter into with Renesent in connection with the Site or Services, shall constitute the entire agreement between you and Renesent concerning the Site and Services. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect, except that in the event of the unenforceability of the universal Class Action/Jury Trial Waiver, the entire arbitration agreement shall be unenforceable.
- No Waiver: No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and Renesent’s failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or Contact.
Please contact us at hello@Renesent.com with any questions regarding this Agreement.
LIMITED SECURITY WARRANTY POLICY
LOS ANGELES, RIVERSIDE, ORANGE, VENTURA, SAN DIEGO, SAN FRANCISCO |
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