Customer engagement on social media platforms helps in building brand awareness and in expanding your marketing reach. Besides, if millennials are a part of your target segment, just know that nearly 50% of them engage with brands on social media. With Renesent, you can engage with all your customers across platforms like Facebook, Twitter, and Instagram from a single dashboard.
Customer Engagement = Business Growth
Use our social media software for resolving issues, identifying trends, and joining conversations to foster loyalty and drive sales. Social media has changed the communication landscape between the company and its customers. Indeed, today customer engagement is a two-way street, thus allowing customers to communicate with their favorite brands in new ways.
Customer engagement from one dashboard
Renesent's affordable social media module allows you to engage with your customers on all social platforms, from a single dashboard. This makes the engagement process quick and efficient.
Start the conversation with social publishing
The first part of building customer engagement is about talking to your customers through blogs on your website and posts on social platforms. Hence, our module allows you to plan, organize, and post your content on all social media platforms from one dashboard.
Customer engagement on social media is about listening to your customers.
The Renesent social media module has built-in listening tools that track and highlight your customers' comments across over 300 million websites allowing you to respond and thereby build the engagement levels.