Internal Helpdesk

Provide a standard expectation for your customers. It is far more beneficial to provide the same experience with the fully automated dashboard for your internal teams. With Renesent, internal teams can create consumer-like experiences for their employees that are easy, reliable, and more productive. Because when companies work to care for their employees, their employees care in return and give harder efforts.

Provide smarter tools

Give your employees the resources they need to be more productive at their task. From a self-service knowledge base to omnichannel support, Renesent is the perfect hub for your employees—giving them the answers to whatever they need, when they need it.

All of your resources in one place

Escape running for information employee and business information. With Renesent, your help desk can access apps, systems, and integrations for change management, asset management, team collaboration and more—all from one central place.

Applaud your squad

Make your IT and HR teams company wide heroes. Your team can scale tickets with AI, automation, and workflows. Deflect more tickets and speed up resolution times, letting your team focus on solving the harder stuff.

 

 

Keep an eye on statistics

Improve your employee experience with more efficient processes. Make good decisions with good data by analyzing trends, response times, and satisfaction scores to find out what’s working well—and where there’s still room to improve.

IMPROVE YOUR TEAM PRODUCTIVITY – Smooth sailing

SUPPORT OVER 50,000 EMPLOYEES – A simple solution at scale

STREAMLINE PROCESSES TO IMPROVE YOUR RESPONSE TIME – Stay connected

CENTRALIZE ALL TOOLS INTO ONE HUB – Everything in one place

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